South Tyneside Citizens Advice Service Statistics

  • Advice Line: 0344 4994 715
  • Debt Hotline: 07947 899163
  • Energy Advice Hotline: 07949 490785

Excellent attention being given to my problem.

Service Statistics

Statistics for 2013/2014

Number Of Unique Clients
2013/2014 9,844

Number Of 'New' Enquiries
Category Issues
Benefits 15,619
Consumer 343
Debt 20,042
Education 68
Employment 1,895
Finance 362
Health 166
Housing 1,317
Immigration 435
Legal 575
*Other 1,034
Relationships 895
Taxes 183
Travel 204
Utilities 269
Total Issues 43,408

Money Recovered For Clients
Type Of Benefit Money Recovered % Of Cases
Incapacity Benefit / Employment & Support Allowance £2,470,858.91 65.98
Income Support £58,171.21 1.55
Disability Living Allowance / Personal Independence Payment £999,842.19 26.70
Attendance Allowance £49,389.60 1.32
Jobseekers Allowance £18,356.20 0.49
Pension Credit £44,017.77 1.18
Tax Credit £25,989.02 0.69
Industrial Injuries Disablement Benefit / Reduced Earnings Allowance £5,041.92 0.13
Carers Allowance £42,890.44 1.15
Housing Benefit £15,330.85 0.41
Council Tax Benefit £5,269.52 0.14
Other £9,614.36 0.26
Total £3,744,771.99 100.00