South Tyneside Citizens Advice Mission Statement

  • Advice Line: 0344 4994 715
  • Debt Hotline: 07947 899163
  • Energy Advice Hotline: 07949 490785

I was very worried about my case and the staff put everything right for me, they were very kind and considerate.

Mission Statement

section image

To have a positive effect on the quality of people's lives in South Tyneside by ensuring they have equality of access to an effective advice, information and advocacy service.

To empower people so they are better able to deal with problems or queries which may arise in their lives and to continually improve our services to them.

Campaigning for Change

We record and monitor every enquiry brought to us by our service users. We use this extensive information to influence policies both locally and nationally to try to prevent similar problems happening to other people.

The information is always anonymous unless clients give permission for their names to be used.